Earth LinC
◇ Support
Support
A person reads these.
Write to support@earthlinc.earth and we will answer within 2 business days — sooner for anything involving money or a lost Station.
1What to Include
Two lines is usually enough, but these save a round trip:
- The email address on your Earth LinC account
- The link to the Station, if it is about one
- What you asked for, and what happened instead
- If it involves a charge: roughly when, and the amount
2Common Things
| If you want to… | Do this |
|---|---|
| Change how much can be spent without asking | Sign in, open Stations, and use the balance control at the top right. This can only be set by you, here — not through an assistant. |
| Disconnect an AI client | Revoke it from your account, or from the client itself |
| Get a refund | See the Payment & Refund Policy, then write to us |
| Delete your account or your data | Write to us — see the Privacy Policy for what can and cannot be deleted |
| Report a bug or suggest something | The feedback form reaches us too |
| Report a security problem | Write to us with “security” in the subject; please give us time to fix it before disclosing |
3Contact
- Support
- support@earthlinc.earth
- Legal entity
- KONG GROUP LLC.
- Brand
- Earth LinC
- Website
- https://earthlinc.earth